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Reviews

"Stuart was very helpful in answering my questions about the type of boiler to choose as a replacement for the broken one. He visited the property to quote within a couple of days then kindly moved other work around to prioritise replacing the boiler as quickly as possible within the week. I was very happy with his swift response and professional service. I would definitely recommend him to others! Thank you Stuart!"

Hannah Burcham, Nov 2024, Norwich, Norfolk

"We had a complete new boulder install, went from a very old unit to a new combi boiler. Stuart was very prompt with his visit and very knowledgeable, got us a couple of quotes to meet our budget the next day. Booked us in within a couple of weeks. Jake who done the majority was very professional and polite, even for the amount of work we never felt a big intrusion to our home, the work is very neat and impressive. Very pleased. Definitely recommend."

Erika Lakey, Aug 2024, Spixworth, Norfolk

"We have been really impressed by the professionalism of Eastern Heat in their installation of a pressurised water system in our house. They arrived and completed the work on schedule and given the scale of the task, kept disruption of our water supply to the minimum. They explained how the system would work and what they would be doing so there were no surprises and the estimate was spot-on. They were happy to answer any questions we had and were a pleasure to have around the house. I would highly recommend Eastern Heat to anyone considering any plumbing or heating work."

Paul Steward, Jun 2024, Norwich, Norfolk

"Eastern heat quoted us for new combi boiler renewing pipe work installing new radiators and re routing some existing pipe work . Jake who done a majority of the work was very efficient very polite worked in a clean and tidy manner From start to finish highly recommended and good value for money Great customer service"

Dawn Bean, May 2024, Drayton, Norfolk

"After us being let down by no show, Stuart stepped in to install a new combi boiler, add a radiator in the cloakroom and remove water tanks from the loft and fit new radiator thermostats and controller. Jake did most of the work he is a pleasure to have in the bungalow, polite, punctual and very hardworking nothing was too much trouble. The work took 4 days and was finished on time, Jake being extremely neat and tidy, clearing up every day to a very high standard.We are very pleased, we are 100 percent satisfied with the excellent job they carried out to a very high standard and we are happy to recommend them to anybody and have already done so!"

Sally Jakings, Apr 2024, Mundesley, Norfolk

"Stuart gave us a very professional and easy to understand assessment of the work required to update our heating and water system. This included a number of options, enabling us to make an informed decision. While he was here he replaced an outside tap in 'minutes flat'"

Paul Kenneth Steward, Apr 2024, Norwich, Norfolk

"Thanks for an excellent job replacing some old taps. Very pleased with the service from Eastern Heat."

Audrey Gerrard, Mar 2024, Thorpe, Norfolk

"Eastern Heat did a brilliant job for us installing a new boiler in the kitchen and a new hot water cylinder in the loft. We now have a properly efficient system delivering plenty of hot water at good pressure so no more boiling the kettle to do the washing up! Our thanks to Jake (who did most of the work) and Stuart (the boss) for doing a top job. Jake took time to explain the new kit to us and did a great clean up at the end of the five day project. So it’s a big fat 10 from us!"

Martin Goodhew, Jan 2024, Taverham, Norfolk

"Stuart is the person I go to, to service my boiler as he put it in a few years ago, he’s always very knowledgeable, helpful and leaves everything very clean and tidy, he does a great job and is easily contactable. Would definitely recommend him to others."

Claire Thorpe, Nov 2023, Norwich, Norfolk

"Had my boiler serviced today. Very efficient as usual. Small part replaced and Stuart explained clearly why it was needed. Highly recommend."

Linda Butler, Oct 2023, Sprowston, Norfolk

"I'd recommend Eastern Heat to anyone who needs a boiler replacement and/or service. They were efficient, polite, courteous and respectful of my home covering all my carpets, before starting the work. When the job was done, they took the time to go over the technical information and workings of the boiler/thermostat with me, they cleared up and took the old boiler away together with all packaging etc., and even vacuumed. Brilliant service."

Denise, Oct 2023, Norwich, Norfolk

"I cannot thank Stuart & Jake enough. Stuart came out to my home to quote having 6 radiators replaced, he conducted this in a very professional manner to which I decided to proceed with the work. Jake came and fitted the 6 new radiators to such a high, efficient standard. Left the place exactly as he found it and explained the works that had been carried out to me. Highly recommended from start to finish. Thank you."

Caitlyn Winsor-Gray, Oct 2023, Sprowston, Norfolk

"Stuart did an excellent job of installing my shower, the work was completed swiftly, and to a very high standard. He is friendly, tidy and i would 100% recommend him. Great work as always."

James Neve, Oct 2023, Horsford, Norfolk

"Been using Eastern Heat now for 3 years. Always good, reliable service and very reasonable prices. Have used in emergencies and Stuart always accommodating. Will definitely recommend. 10/10 for service and a smile."

Linda Bowden, Sept 2023, Drayton, Norfolk

"First class fitting service regarding my recent new boiler and cylinder installation. Would highly recommend."

Peter Rigolli, Jun 2023, Norwich, Norfolk

"Stuart responded promptly to my enquiry and soon found the leak and resolved the issue quickly and professionally. I certainly recommend Stuart and will use him again when necessary."

Mike Clow, May 2023, Horsford, Norfolk

"On recommendation I invited EasternHeat to quote for a new gas heating installation. They were successful. The work was carried out on the dates agreed. The standard of workmanship was to a high standard. We were very happy with Jake, the heating engineer. His attitude along with his standards were very refreshing. You never quite know how the work would progress and the standard of workmanship. I can confirm that it was of the best you could hope for. Congratulations to EASTERN HEAT on a job well executed."

Victor Parker, May 2023, Taverham, Norfolk

"5 Star as always fitted 2 new tube tall radiator for kitchen excellent service from start to finish so pleased thank you they look fab."

June neve, Apr 2023, Thorpe Marriott, Norfolk

"I have nothing but praise for Stuart and Eastern Heat. Having used Eastern Heat for several years for Landlords Safety Certification and now for a new hot water system I have always found Stuart very professional and willing to go above and beyond to ensure complete customer satisfaction."

James Walker, Mar 2023, Horsford, Norfolk

"Having contacted a few companies for quotes and offered 'video surveys' and no shows we had no hestitation in using Stuart. Delivered as promised and great care and quality in the installation. Brilliant company to deal with and have now engaged him on work with our business premises."

Ian Colman MBE, Feb 2023, Taverham, Norfolk

"Stuart and Jake have just fitted a new boiler and radiators. I am so impressed with the workmanship and work ethic. I cannot recommend them enough."

Michael Bentley, Feb 2023, Horsford, Norfolk

"Had a complete new heating system installed workmanship was first class would recommend Eastern Heat."

Barry Buxton, Dec 2022, Taverham, Norfolk

"Works carried out by Stuart have been excellent. Stuart is very polite and friendly and will always give advice when asked and would highly recommend Eastern Heat."

Sue Garbutt, Nov 2022, Taverham, Norfolk

"Stuart of Eastern Heat, replaced our gas hob with an electric ceramic hob, carrying out the job at fairly short notice in a very professional and competent way, cleaning up after the job, and leaving us totally happy and satisfied with his workmanship and indeed our new hob. We would definitely recommend and call upon Stuart again; many thanks."

Clive Philpott, Nov 2022, Horsford, Norfolk

"Stuart came to fix a noisy plumbing problem, had no trouble locating it and fixing it also fitted some new bath taps and did so without any hassle, Stuart also fitted a new gas boiler 4 years ago and we are very pleased with it, we would recommend him any time."

Roger Mullucks, Oct 2022, Toftwood, Norfolk

"Annual boiler service was due. Service was carried out swiftly and professionally and will be recommending this company to others and will use in the future."

Alison Flood, Nov 2021, Norwich

"I was introduced to Stuart to remove old and install new radiators. He has since satisfactorily resolved issues with my ageing central heating system and carries out the annual boiler service. Highly recommended."

David, Oct 2021, Drayton

"Had a new boiler fitted and radiator fitted and old.one took out. Top service no.mess at all cleared up all the way. Was done in the time he quoted. His quote detailed everything. Lovely fella will be having my boiler serviced every year by his company. Best service I could of asked for recommend 110%. Thank you Stuart so much I was worrying about having it fitted honestly don't know why cos went so well no problems at all 🙂"

Deana Harmes, Sep 2021, Norwich

"Stuart was invited to come in and quote to replace the boiler but based upon his advice we finally landed on all rads and a smart stat. Obviously more money, but sooo glad we were able to find it! He worked with my schedule, understood what I was after and fitted things exactly where and how I wanted them. Being a rental property we wanted peace of mind so we also fitted isolation valves to every outlet at his suggestion. Totally satisfied with his work and his service. Would I use him again? Yes in a heartbeat!"

Scott Larke, Jul 2021, Hellesdon

"Great job done by Eastern Heat. Stuart was very helpful and even made things better for other trades involved in our refurbishment, saving time and money elsewhere in the project. Couldn't be more pleased. Thank you."

John Craske, Jun 2021, Costessey

"A thoroughly professional job from a friendly and approachable business. The quote for our new boiler, HIVE installation and radiator upgrades was detailed and explained the total works in full. Stuart kept us updated as the project progressed. The work was completed to the time schedule provided and the follow up care and advice was really helpful. We wouldn't use anyone else for our plumbing needs whether the job is big or small. Great company."

Kay Bailey, May 2021, Norwich

"Would highly recommend Eastern Heat. Stuart has carried out numerous services across our property portfolio over the years and we can 't fault him. He 's professional, informative and reliable. An overall excellent service!"

Trott Developments, Apr 2021, Norwich

"A big thank you for the amazing combi boiler you installed for us, the new gas main, new pipe work and radiators, removing our old tank etc. We were really impressed with how well the work was carried out and everything was carefully covered to keep the carpets clean and the heaters you provided for us for having new heating! We would highly recommend you to others and will be in touch again once we get round to installing an ensuite! Thanks so much!"

Lydia Barker, Mar 2021, Costessey

"We recently used Eastern Heat during our house renovations and were very impressed! An all round excellent service and one very happy customer. Great work!"

Michael Kennedy, Mar 2021, Hellesdon

"5 Star Service. After being recommend Eastern Heat,when our boiler broke and we were left with no heating in the Winter,Eastern Heat fitted us in quickly!I am so glad we decided to go with the recommendations! Hard working,professional & tidy.We now have a nice new combi boiler at a reasonable price. We would not hesitate to use Eastern Heat in the future."

Louise, Feb 2021, Horsford

"Had my old boiler removed from the kitchen and new boiler installed in loft space all the pipe work was moved and new pipe work put in as I wanted for my bathroom aswell really pleased with the job done to high standard makes a big difference always a bit of a worry when you picking someone to do a job but I am very glad I picked eastern heat would definitely recommend"

Karl Barber, Nov 2020, Thorpe St Andrew

"Stuart has carried out my boiler service and has Safety check for many years now. I wouldn't use anyone else. Friendly, reliable and trusted service. 5*"

Lucina May, Nov 2020, Taverham

"Eastern Heat has always been responsive and found solutions to all the heating problems that we have presented them with! We have had a very efficient new boiler and radiators installed and they have recommended a tank system which has significantly upgraded our hot water system. Eastern Heat has also advised us, serviced and upgraded our gas fires. We have recommended them to all our neighbours!"

Stephen & Verena McCaig, Oct 2020, Thorpe St Andrew

"If you want quality workmanship and someone reliable then look no further than Stuart at Eastern Heat. He done all our heating and my daughters and what a wonderful job. Clean and tidy and at a great price. Thanks Stuart 10 out of 10"

Mark Girling, Sep 2020, Poringland

"I had a new boiler installed in 2020 and I would have no hesitation in recommending Eastern Heat. Workmanship was faultless and the quality was excellent. Thanks for a great service!"

Iwan Zamoznyj, Sep 2020, Old Catton

"After several years servicing our old boiler we finally bit the bullet and replaced it with a new one. Eastern Heat performed this efficiently and cleanly with great consideration. I would happily recommend Eastern Heat for any work in relation to my boiler and heating."

Mervyn Douglas, Sep 2020,

"We have had a number of jobs done by easternheat, the biggest being our new boiler installation which we have been thrilled with. We have been very satisfied customers with each job and will continue to use their services."

Elaine Kennedy, Jul 2020, Norwich

"Great clean and efficient service, We always use Eastern Heat and wouldnt go anywhere else for our plumbing needs"

Claire Baker, Jun 2020, Rackheath

"We would have no reservations in reccomending Stuart and Eastern Heat. The new boiler installation and flue work was performed very efficiently with no issues. The subsequent annual service was also excellent and reasonably priced. Keep up the good work !"

Ian Walker, Jun 2020, Belton

"We had a new boiler fitted in lock down. He was very good with ppe etc. The service was due I received a phone call and a appointment was made. Great service."

Tony Nash, May 2020, Heartease

"Had back boiler and water heater removed and a new gas boiler system installed and radiators replaced. Stuart and team did a brilliant job. Very pleased with finished work"

Julie Day, Apr 2020, Norwich

"We as a company use Eastern Heat for all our boilers and I personally have used him for renewing my boiler at home. Stuart has always been very professional and has done exceptional work which I have never been able to fault. I would recommend him to anyone and have done on many occasions."

Sandra Garratt, Feb 2020, Taverham

"Eastern heat did a brilliant job at installing our new boiler. They were recommended to me by a family member who'd recently had a boiler upgrade by Eastern Heat, following a bad experience with another company. We recieved a quote swiftly, detailing the various options based on budget. We got booked in quickly (our current boiler had died so we had no hot water). The work was carried out on time, in a clean manner and to an extremely high standard. I would recommend this company to anyone needing a boiler service or upgrade in the future. Excellent service and price, superb all round. We'll continue to use this company for all our future heating and plumbing needs."

Amanda Bradfield, Feb 2020, Horsford

"Horsford Eastern Heat is a reliable, clean and friendly service which I highly recommend. I've had multiple jobs done by Eastern Heat over the years, including a new boiler refit with all my radiators replaced. Eastern Heat was very knowledgeable and explained everything to put my mind at ease."

Joe Bentley, Jan 2020,

"Stuart did full boiler installs including replacing really old clogged radiators and pipework at four of my properties. His advice and ability to walk me through the options from both a cost perspective and also ensuring that the houses were positioned for future energy savings was really appreciated. The work was quick, through, and no mess. I cannot recommend Eastern Heat more. Truly great work and zero regrets! Thank you!"

Matthew Brown, Jan 2020, Bowthorpe

"I would absolutely recommend Eastern heat 100%. Superb installation of complete plumbing/ heating system inc underfloor heating. Meticulous work, very professional, couldn't be more satisfied."

Andy Read, Sep 2019, Wroxham

"Our old boiler packed up 1 day before we went on holiday. Stuart came round and priced a new boiler and fitted it whilst we were away. I was extremely pleased with the quality of his work and noted he went above and beyond to improve on what we had already. His attention to detail is excellent and is totally professional."

Bob Simpson, Sep 2019, Horsford

"No hesitation in recommending Eastern Heat for any new gas boiler installation or upgrade to system. Excellent service, professional, pays attention to detail, customer care is first class. A 100% satisfied customer. Thanks and well done Eastern Heat."

Teresa Laddiman, May 2019, Norwich

"Eastern Heat supported us with a full installation during our full home renovation, and we couldn 't be happier with the service we received from EasternHeat. Highly professional and excellent customer service at all times. Wouldn 't use anyone else for any plumbing or heating needs. Have recommended EasternHeat to family and friends who also have been very impressed with work they have had carried out."

Sarah Durrell, May 2019, Hellesdon

"Stuart at Eastern Heat is super professional, friendly and respectful. Work and customer service was spot on. 100% satisfied, and would happily recommend."

Alan Thomas, May 2019, Heartease

"Eastern Heat have been exceptional in all aspects. We had a brand new boiler installed, with the old one removed and disposed of, water tank removed and new boiler repositioned upstairs. There has been several other jobs carried out since then, moving of radiators, repositioning of radiators, moving an outside tap and fitting kitchen appliances when new kitchen was being installed. Everything was carried out with professionalism, hard work and a smile! We will continue to use Eastern Heat for all our plumbing needs and will always recommend. 5 star review from me!"

Tasha Keeble, May 2019, Horsford

"Thanks for installing a shower for me. It's perfect, and overall excellent service"

Jay Johnson, January 2019, Norwich

"Our boiler was installed very professionally and with attention to detail, definitely recommend 'Eastern Heat' for any plumbing and heating job.Thanks for a first class services"

Ruth Thorpe, Oct 2016, Sprowston

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